Legal

Privacy Policy

Last updated: 22 June 2026

Dalve Patil Automobiles respects your privacy and is committed to protecting the personal information shared by customers, vehicle owners, transporters, fleet operators, workshops and website visitors.

1. Information We Collect

When you contact us, submit a service request, enquire about spare parts, request breakdown assistance or use our website, we may collect your name, mobile number, email address, vehicle number, vehicle model, vehicle brand, part requirement, service requirement, location details and message details.

2. Purpose of Using Information

We use the collected information to respond to enquiries, process spare parts requests, arrange service bookings, provide workshop support, contact customers, manage follow-ups and improve customer service.

3. Vehicle and Service Details

Vehicle-related information is used only for understanding customer requirements, identifying suitable spare parts, planning service work, arranging inspection, and supporting repair or maintenance communication.

4. Information Sharing

We do not sell or rent your personal information. Information may be shared only with authorized staff, service personnel, suppliers or partners when required to complete your request, arrange spare parts, provide repair support or comply with legal requirements.

5. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, loss or disclosure. However, no method of online transmission or electronic storage is completely secure.

6. Cookies and Website Usage

Our website may use basic technical cookies or browser storage for functionality and user experience. We do not use cookies to sell personal data.

7. Third-Party Links

Our website may contain links such as Google Maps, phone links or staff login links. We are not responsible for the privacy practices or content of third-party websites.

8. Data Retention

We may retain customer request details for business follow-up, service history, spare parts coordination, legal compliance and internal record purposes for as long as reasonably necessary.

9. Customer Rights

You may contact us to request correction or deletion of your personal information, subject to business, service, legal or record-keeping requirements.

10. Contact Us

For privacy-related questions, please contact Dalve Patil Automobiles.

Phone: +91 9922528544

Spare Parts Division: Ganesh Nagar, Bale, Solapur, Maharashtra

Tata Authorized Service Station: NH-52, Hipparge, Haglur, Maharashtra – 413002

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